Versand
• Free domestic shipping on all others above 150€ Germany wide.
• Mattlisahair Kollection ship Domestic via DHL Express.
• All ready to ship wigs are shipped within 24hrs after payment confirmation.
•Shipping fee will be automatically calculated and displayed at checkout.
•we will notify you via email if a product is out of stock.
•Delivery time estimate are calculated from the day the order is shipped.
•If you need to cancel an order, make sure it's done before the item is shipped out. Otherwise it will be processed base on return policy.
•Once an order is fulfilled and shipped out you will receive an email with your tracking. number.
●Estimate Delivery Time
• Delivery within Germany wide takes 2 to 3 working days.
● Estimate International Shipping(Europe wide) via DHL Express
•Delivery within Europe takes 3 to 6 business days after order has been shipped.
● International Shipping to the rest of the world via DHL, FedEx, UPS takes 7 to 10 business days after order has been shipped.
● Security
We take precautions to protect your information.
When you submit sensitive information via the website, your information is protected both online and offline.
We only have access to collect information that you voluntarily give us via the website which relates to your order or direct contact from you.
We will not sell or rent this information out.
We will use your information to respond to you,regarding the reason you contacted us.
We will not share your information with any third party outside our organisation, other than as necessary to fulfill your request, e.g to ship and process your order.